Working at Croydex

Based in Andover, Hampshire, Croydex is a producer and supplier of bathroom accessories to the retail and trade markets in the UK. Located on the Walworth Business Park, the site accommodates over 90 employees, large warehousing/distribution facilities, together with offices and showrooms.

Croydex is an equal opportunities employer. 

With over 12 departments making up the business, there are many exciting, rewarding and challenging roles to be found in all of the areas you would expect from a company of our size, including but by no means limited to:
  • Sales and Marketing
  • Product Management
  • Manufacturing/Logistics
  • Design and Development
  • IT
  • Customer Service
  • Purchasing
  • Finance

Customer Accounts Assistant
40 Hours Per Week

This is a varied and extremely busy role and can sometimes be quite demanding, so patience and good telephone manner are essential. The ideal candidate should be competent, IT literate, able to demonstrate the ability to work on their own initiative and as part of a small team.

Duties and requirements for this role will include the following: 
  • Dealing with customer queries on a daily basis.
  • Chasing of overdue debts
  • The allocation of daily cash receipts
  • Liaise with internal staff, and external representatives
  • Take calls and answer emails from our Trade and Retail Customers.
  • A proven communicator with excellent telephone skills,
  • Good inter personal skills
  • A willingness to work under pressure to tight deadlines.
To apply please send your CV and covering letter to FAO Angie Hopper