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Where is your call centre based?
Our call centre is based in Andover, Hampshire.
Do you have shops/stores/showrooms?
No. To keep our prices low, we don't have any physical shops, stores or showrooms. We operate purely online and via our call centre. However, we do have stockists who sell our products in stores across the world.
How do I review your products?
Your feedback is vitally important to us, so reviewing a product is simple. Just click the 'write a review' link on the product page, complete the review and submit. We'll use this review as part of our ongoing research and we may display it on our website.
Is there a installation video/instructions I can see before purchasing an item?
Please follow this link to our video installation page to find all the videos we currently have available.
Please, mind that only logged in users can submit questions