Product Care

How do I install my 'U' or 'L' Shaped Rod?
Not sure if you need a specific product code but I have attached the instruction leaflet that I think applies – R&R 045 R04. Looks like you simply construction the rod with the corner pieces and...
How can I adjust or tighten my toilet seat?
A selection of our seats are now quick release and top fixed, so gone are the days when you need to be a contortionist to access the underside of the WC pan. If you have one of these seats the first thing you need to do is to remove the seat and lid...
How do I remove a Flexi-Fix Sticky pad?
Both our Flexi-Fix™ toilet seats and Stick ‘N’ Lock™ products have adhesive pads which can be tricky to remove if you are unaware of the best way to do this. We recommend that you contact us for more advice.
The small legs on the Flexi-Fix hinges are, by design, meant to keep the hinge above the surface of the pan so you can align your seat correctly. To avoid a disappointing installation, ensure all three legs on each hinge has collapsed and that the bolt...
Where are the Flexi-Fix hinges (toilet seat hinges)
Congratulations on purchasing one of our Flexi-Fix toilet seats. The hinge pack is located in a triangular box in the corner of the toilet seat packaging. Be sure to check all 4 corners to find the hinge pack.
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